Heart Shaped Clover Necklace

Buy 2 Get 1 FREE. No coupon code needed. Just add 3 items to your cart, and the discount will be applied automatically at checkout.

At Velvi, we are committed to delivering your jewelry with speed, safety, and style. Below is everything you need to know about our shipping process.

📦 Order Processing

• All orders are processed within 1–2 business days (excluding Sundays and public holidays).
• Once your order is shipped, you will receive a confirmation email with tracking details.

🚚 Delivery Time

• Standard Delivery: 4–7 business days (depending on your location)
• Remote or special zones may require additional time

🌍 Shipping Locations

Currently, we ship across India.

💰 Shipping Charges

• Free shipping on all prepaid orders above ₹599

🔁 Order Delays

Although we do our best to deliver on time, delays may occur due to:

• Courier service disruptions
• Unreachable or incorrect delivery address
• Weather or local restrictions

Velvi is not liable for delays caused by third-party courier services.

🚫 Undeliverable Packages

If a package is returned to us due to an incorrect address, failed delivery attempts, or refusal to accept, we will contact you to reschedule. Reshipping may require an additional charge.

📩 Need Help?

If you have any questions about your order or delivery status, please contact us:
Email: velviofficial@gmail.com

At Velvi, we strive to ensure every piece of jewelry you receive is of the highest quality. If you receive a product that is visibly damaged or defective, we’ll assist you with a return.

🛍️ Eligibility
Returns are accepted only for items that are visibly defective or damaged upon delivery.

🎥 Unboxing Video Required
To help us process returns smoothly, please record an unboxing video with a 360° view of the sealed package and contents at the time of delivery.

🔄 Return Process
Contact our support team at velviofficial@gmail.com within 3 days of receiving your order.

• Share your unboxing video to help us assess the issue.
• Once approved, return the item as instructed.
• Once approved for refund, the amount will be processed and credited within 5-7 working days.

💸 Refunds & Charges
Refunds will be processed only after we receive and inspect the returned item.

₹70 courier return charges will be deducted from your refund amount.

Original shipping charges are non-refundable.

1-Year Color Guarantee – Shine and plating won't fade with daily wear.

Waterproof Assurance – Safe from sweat, rain, and daily splashes.

Skin-Safe Guarantee – 100% skin-friendly, hypoallergenic material.